Because 99,9% of the population finds spam messages annoying, we are urged to apply a very strict anti-spam policy. Below you can find the current anti-spam policy of InstantÂ Dedicated. It applies for all hosting, hosting related and/or SMS/IVR services.
What is SPAM?
To define the word SPAM: A large amount of email sent to recipients who did not explicitly asked to receive them. All emails in this quantity all contain almost the same content and often contain advertising for products, political thinking and/or propaganda. Also sending out the same email multiple times to a recipient who didnâ€™t explicitly ask for it, also subjects to spamming. (This applies for both consumers as companies).
What action is taken against SPAM?
Instant Dedicated handles a zerotolerance policy against SPAM, this means that when a user of our systems and/or network makes himself guilty of spamming (sending out spam), we will immediately remove him from our systems and/or from our network, without a cancellation of the contract or a refund of the open balance. Eventual extra costs made by Instant Dedicated will be charged through to you. On a repeating matter of SPAM, a fee of â‚¬ 500,- will be charged through to you for the administrative work!
Where can I report SPAM?
If you have received SPAM that was sent from our network, you can report this to: abuse@InstantDedicated.com. Please also send us the headers of the emails, so we can identify the source and take appropriate action. I am being accused of SPAMMING, I donâ€™t SPAM! This conclusion is made by us and not by you. Instant Dedicated will start an investigation and the results will be forwarded to you, whether or not you were guilty of sending out SPAM. Even if you are not aware that SPAM is being sent from your server, it is your responsibility to prevent and resolve it. SPAM has been sent via my website, what now? You, as a system admin, are responsible for the website / server to make sure the website / server is well secured which prevents third-parties from sending unwanted email, aka SPAM via your website / server. If, because of failure to do so, spam is being sent, Instant Dedicated will give you 1 warning. In case it happens again, you will risk being disconnected from our systems / network.If you have received SPAM that was sent from our network, you can report this to: abuse@InstantDedicated.com. Please also send us the headers of the emails, so we can identify the source and take appropriate action.